Another Vario IV Delay... Plus Upgrade Problems/Delays

Just had a call from Anne at the Customer Service Directors office and she has been speaking to the acquisitions department who now say they're looking at the MIDDLE OF JANUARY for the release of this phone.

I honestly do not know why I feel so loyal and am hanging on/waiting for T Mobile to get themselves in gear as they're clearly just dragging their feet.

Also, I have been told (along with many others) that I cannot upgrade now until January even though I have been eligible for an upgrade for a while now (I even tried out the Omnia - didn't like it though). I believe this is because they have run out of funds in the upgrade 'piggy bank' but that I can have a 'Christmas Customer Loyalty Discount' applied to my account which will take my bill down by £5; I've accepted but it doesn't really cut it though and I am seriously considering taking my business elsewhere now as this really isn't good business practice by them.

Hmmmpffff!